SHIPPING & RETURNS
WHEN DO YOU SHIP OUT ITEMS AND WHEN CAN I EXPECT TO RECEIVE MY ORDER?
All of our orders are shipped out within 2-4 business days of purchase. If you have any questions concerning your order please send us an email at support@merkandkremont.com.
- Italy: 4-6 business days
- Europe, Turkey: 6-8 business days
- Israel: 10-12 business days
- United States, Canada: 14-16 business days
- Japan, China, Hong Kong, Korea, United Arab Emirates: 16-24 business days
RETURN POLICY
Our collection is composed of limited-time quantities, we typically do not offer refunds or unless the item has arrived to you in a defective condition. Exchanges are granted on a case basis, we do our best to ensure that each order is shipped correctly, if there is any problem with your order, please get in touch with us at support@merkandkremont.com.